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Home / Websites / Monthly plan terms
Pay monthly

Monthly plan terms, in plain words.

Everything that matters about paying monthly for your website, on one page. We confirm your plan in writing before any work starts.

Hosting

Every site on a monthly plan is hosted by us. Keeping it online, fast and secure is part of the plan.

What each plan includes

  • Launch: the design and build of a 3–5 page site, hosting and 1 update a month ($129 a month)
  • Business: a 7–10 page site, hosting and 3 updates a month ($219 a month)
  • Growth: a 15–20 page site, hosting and 5 updates a month ($379 a month)
  • Online store: up to 60 products set up, hosting, and new products, prices and promotions every month, plus 1–2% of store sales ($379 a month)

What counts as an update

Changing text, photos, prices, offers or opening hours, or adding a small section built from what's already on the site. Bigger changes, such as new features, a redesign or a new language, are quoted separately.

Paying

There's no setup fee. You pay the first month before we start, and then each month in advance. Payments are non-refundable; see refunds and cancellations.

If a payment is missed

We send a reminder. If the payment still hasn't arrived 14 days later, the site is paused until it's paid.

Cancelling

  • In the first 12 months: the site is taken down when the plan ends.
  • After 12 months: a normal website is handed over to you. You get the files, and we help you move it to your own hosting.
  • Online stores are never handed over. They stay on our hosting while the plan runs and are taken down when it ends.
  • Months already paid are not refunded.

Traffic

Normal traffic up to about 30,000 visits a month is included. If your site grows past that, we agree the extra hosting cost with you first.

Online stores

The commission is between 1% and 2% of the store's sales, agreed in writing before we start, and we'll ask for read access to your store's sales reports. More than 60 products means we agree the price first.

Your domain and your content

Your domain stays in your name. Your texts, photos and customer data are yours.

FAQ

Questions, answered.

Is this the full contract?

It's a plain summary. Your plan, its price and any commission are confirmed in writing before work starts, and our terms of sale apply.

Can I switch plans?

Tell us what you need and we'll confirm the change and the new price before anything changes.

What happens to my domain if I cancel?

Nothing. It's in your name and stays yours.

Related

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